Remitano Payment Gateway FAQs for Merchants
Remitano avatar
Written by Remitano
Updated over a week ago


What is Remitano Payment Gateway?

Remitano Payment Gateway allows you to receive payments from your customer using cryptocurrencies in a convenient, fast, and secure way.

It gives you the opportunity to have multiple payment options available for your customers. Hence customers who prefer to make payments with cryptocurrencies like Bitcoin, Ethereum, USDT etc, can do so.

How does it work?

Remitano Payment Gateway is a peer to peer system, whereby customers send payment in cryptocurrencies directly to the merchants wallet without the services of a middleman like the banks.

How can I sign up for an account?

To sign up for a merchant account, you can easily register by accessing via this link.

What are the password requirements on Remitano Payment Gateway?

Remitano Payment Gateway does not require you to set up a password. Our system relies on the password and security of your email. When you want to login to your account, we would send you a login link to your registered email address. You have to access your email, click on the link to login.

In addition to this, we support added security features like 2 factor authentication.

What are the fees to use Remitano Payment Gateway?

There are no fees (zero fees).

Which cryptocurrencies can I accept?

At the moment, you can accept Bitcoin, Ethereum, Bitcoin cash, Litecoin , Ripple and USDT from your customers. But you only receive USDT in account- the system automatically converts any crypto earnings to USDT instantly. It can help protect your revenue, avoid crypto price volatility.


How can I withdraw the funds that I have received?

To withdraw your funds, log into your Remitano account, select wallets and click on a Withdraw button next to the relevant cryptocurrency.

Why do I have to pay a network fee to withdraw?

Network fees are charged by the miners. The miners are responsible for facilitating the transaction on the blockchain network. Without them your withdrawal transaction can not be completed.

How much is the withdrawal fee?

Withdrawal fee for each coin, check here

Is there a minimum amount that I have to withdraw?

Yes there is, please check here

Is there a maximum amount that I can withdraw?

No, there is no maximum amount one can withdraw. But on Remitano, we set withdrawal limits based on your level of KYC and trade history with us. Please check here.

How can I convert my cryptocurrency into fiat or link a bank account?

You can convert your cryptocurrencies to fiat by selling them via P2P exchange (Buy&sell) on Remitano. To know detail steps on sell your crypto to get fiat, you can read more here.


How do I connect Remitano Payment Gateway to my eCommerce provider?

You can find a list of plugin, along with instructions on how to get set up here.

How can I connect Remitano Payment Gateway to a custom backend?

To integrate with our Payment Gateway, please access our libraries.

How do I test an integration? Do you have a sandbox account?

Yes we have a sandbox account where you can test and see a demonstration of the flow. Please use this link to access our sandbox .

Did this answer your question?