To protect your account from unauthorized access, we provide fraud filter and if your account is  suspicious you may be limited to withdraw or open new trade.
First, you need to verify your phone and documents then get back to us for them to check it.
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Second, you also need to enable two factor authentication to prevent unauthorized access.

We also note that not using any tools for hiding your IP or VPN to access and trade on our platform. We need to do background check before unlimit for your account, please contact us if you need help.