Phone Number Verified with Another Account? Here’s What to Do

Phone Number Verified with Another Account? Here’s What to Do

Remitano only allows one phone number to be linked to a single user account at any given time. If you’re getting an error saying “Phone number already verified with another account,” don’t worry — there’s a clear way to fix it.

Why This Happens

This issue occurs when:

• You’ve previously used your phone number with another Remitano account

• You created multiple accounts using the same phone number

• You deleted or abandoned your old account without unlinking the number

How to Fix the Issue

To use your phone number again, you’ll need to deactivate it from the previous account. Follow these steps:

Option 1: If You Can Access the Old Account

1. Log in to the old account that has your phone number linked

2. Go to Settings → Security

3. Remove or update the phone number

4. Log in to your new account and verify the number again

Option 2: If You Can’t Access the Old Account

If you no longer have access to the old account, you’ll need to contact Remitano support and request to unlink the phone number.

Here’s what to do:

1. Visit Remitano Support

2. Create a ticket with subject: “Phone Number Already in Use”

3. Provide:

   • Your phone number

   • A brief explanation of the issue

   • (Optional) Any old account email/username if you remember

Support will manually review your request and unlink the phone from the previous account.

Security Reminder

• Do not create multiple accounts with the same number

• Always deactivate your number if you stop using an account

• Use valid and verified contact info for better security and recovery

Conclusion: Fix Phone Number Issues Easily

If your phone number is already linked to another Remitano account, don’t panic.
Just follow the correct procedure, and the support team will help you regain access or reuse your number safely.

One number = one account. Keep your contact info up-to-date!