How to Set Up Face Verification on Remitano (Level 2 KYC)

How to Set Up Face Verification on Remitano (Level 2 KYC)

To protect users and ensure safe transactions, Remitano applies a tiered verification system. Each level unlocks higher trading limits and more platform features. The most important is Level 2, where users must complete face verification in addition to uploading identity documents.

This article will guide you on how to set up face verification on Remitano properly, so you can upgrade your account securely and enjoy a seamless trading experience.

What Is Face Verification on Remitano?

Face verification is a step in the KYC (Know Your Customer) process that compares your real-time face with the ID document you’ve submitted. It ensures that:

• You are the real owner of the ID

• Your identity cannot be faked

• Your account is secure from unauthorized access

Face verification is required to complete Level 2 verification, which is the standard level for full trading features.

Why Is Level 2 Important?

Level 2 users can:

• Buy and sell crypto with fewer limitations

• Withdraw and deposit larger amounts

• Use the full Remitano wallet and P2P marketplace

• Improve account trust and security

Step-by-Step: How to Set Up Face Verification on Remitano

Step 1: Upload Your Identity Documents

Before starting facial verification, you must upload:

• Government-issued ID (e.g., National ID card, Passport, or Driver’s License)

• Front and back sides (if applicable)

Once your ID is uploaded, the system will prompt you to start Face Verification.

Step 2: Grant Camera Access

Click “Start Verification”.

Your browser or app will request permission to access your device camera.

Tap “Allow” to proceed.

Step 3: Position Yourself Correctly

After the camera turns on:

• You will see a red square box on the screen

• Adjust your position so that your face fits into the square

• Make sure your face covers at least 50% of the box

This helps the system capture your face clearly for comparison.

Step 4: Perform the Facial Movement

Once positioned correctly:

• Click “Start Verification” again

  

• Slowly raise your face up slightly and hold for 3–5 seconds

• The system will scan and match your face

If successful, a notification will appear confirming your verification.

You have 20 seconds to complete this step — there’s no need to rush.

Tips for Successful Face Verification

• To avoid errors or failure during the process:

  Good Lighting

  Do the verification in a well-lit area. Avoid harsh lights or backlight (don’t sit with your back to a window).

  Keep Still

  Don’t move too quickly. Sudden movements may cause the system to miss your facial recognition.

  No Accessories

  Avoid wearing hats, glasses, or masks. Your entire face should be visible.

What Happens After Verification?

Once verified:

• Your account will be upgraded to Level 2

• You can trade without daily limits

• Your ID and face scan are encrypted and stored securely

• No one else can access your account without verification

If the system fails to recognize your face, you can retry or contact Remitano Support for assistance.

Common Errors and Fixes

Conclusion: Set Up Face Verification and Unlock Remitano Level 2

By completing face verification, you secure your Remitano account and unlock full access to trading, wallets, and P2P services.

Now that you know how to set up face verification on Remitano, go ahead and finish Level 2 to enjoy the best of crypto trading with confidence.

Safe. Seamless. Verified.