All Collections
RENEC Mining (Remitano Network)
I do not receive OTP when mining RENEC in a web browser
I do not receive OTP when mining RENEC in a web browser

OTP code not received when mining RENEC on web browser

Remitano avatar
Written by Remitano
Updated over a week ago

>> At the moment we have stopped mining in browser. You can only mine RENEC on Remitano app installed on mobile devices. Please skip the rest part of this article.

You need to log in to the Remitano app on your mobile phone or tablet devices (Android or iOS) before clicking the "Mine RENEC" button to be able to receive OTP via push notification. And don't forget to allow push notifications from Remitano app in the setting of your mobile devices. Otherwise, we can not send the OTP code to you. In order to turn on the push notifications for Remitano app, please follow these steps.

Go to "Setting" > Choose "Notification"

Scroll down and choose Remitano app

Switch on "Allow Notification"

If you have installed the app but still do not receive the OTP code on the application and even can not allow push notifications from Remitano app in the setting of your mobile devices, please remove the app, reinstall it and log in. You will see a message asking you to send the notification; click allow. Then you reload the RENEC mining page on your browser, click mine. You will receive an OTP in return. Next time, you do not need to do the above operations again and still receive the OTP code.

P/S: The RENEC airdrop program has ended on 30 Sep 2022.

Did this answer your question?