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How to lock your account?
How to lock your account?
Remitano avatar
Written by Remitano
Updated over 9 months ago

You can lock your account immediately with the EMERGENCY LOCK feature in SETTING.

On the app version​

Step 1: Click on your Profile icon -> Settings

Step 2: Go to Emergency Lock

Scroll down and click on the Emergency lock at Security and click “Emergency lock" -> choose the reason you want to deactivate your account as below

Step 3: Choose the reason for locking

Step 4: Select “LOCK MY ACCOUNT” and confirm again

Your account will be deactivated.

Note: You can contact support to reactivate your account later.

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