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How to lock your account?
How to lock your account?
Remitano avatar
Written by Remitano
Updated over 10 months ago

You can lock your account immediately with the EMERGENCY LOCK feature in SETTING.

On the app version​

Step 1: Click on your Profile icon -> Settings

Step 2: Go to Emergency Lock

Scroll down and click on the Emergency lock at Security and click “Emergency lock" -> choose the reason you want to deactivate your account as below

Step 3: Choose the reason for locking

Step 4: Select “LOCK MY ACCOUNT” and confirm again

Your account will be deactivated.

Note: You can contact support to reactivate your account later.

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