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Cannot receive SMS in Nigeria
Cannot receive SMS in Nigeria

not receive SMS

Remitano avatar
Written by Remitano
Updated over a week ago

Recently, MTN Nigeria implemented Do Not Disturb (DND) policy which has the effect of stopping bulk SMS and other third party SMS from reaching MTN subscribers.
This policy affects about half the subscriber phone numbers on MTN as MTN appears to have activated the DND service on many lines automatically even without the owners consent. To check if your line is being limited by DND, use the following:- Text STATUS to 2242 to confirm your status on the DND policy if you are active or not.Once the above is done, you will get a feedback telling you if you are active on it or not. If you are,

  • First text "STOP" to 2442.

  • Then text "ALLOW" to 2442 to deactivate the DND policy to enable you receive SMS.

  • After the above is done, you will then receive a confirmation SMS that you have been "successfully deactivated" from the policy.

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