• In header bar, choose username > Settings
  • Choose "Upload documents" in Profile section

You will need to provide these documents:

1 - ID photo: A picture of your international passport or driver's license alone.

Documents number is your IDs number

2 - Man hold ID: take a selfie with your international passport and be sure your hands are not covering any details

3 - IDs on a sheet of paper: take a sheet of paper and write as "Buying crypto on Remitano.com [your email] [today's date] and the code shown" and place the IDs you have uploaded previously on the sheet and take a picture.

(Below step 4 and 5 are only available for strict countries)

4 - Secondary ID: take a picture either one of your national ID, driver's license, international passport, birth certificate, bank statement, marriage certificate... which is different from primary ID section.

5 - Man hold ID video:
Please hold your ID/passport and record video, then speak
"Today is [today's date] I want to buy crypto on remitano.com with email [say your email address] and my code is [the code shown on verification page] ".

**video should be less than 20mb and only m4v, mov, 3gp, mp4


  • All images need to be clear, readable full name and document reference of the document. Any sign of modification is not acceptable.
  • Please follow our instruction carefully, your account may be temporarily banned if you fail to upload correct images many times. 
  • In some countries, we may ask for different documents, please follow our instruction in your verify page if it's different with this instruction.

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