Enclosed are the guidelines for withdrawing funds from your fiat wallet to your designated bank account. Kindly review these instructions carefully and should you have any inquiries, please do not hesitate to promptly reach out to our customer support team. Thank you for your cooperation.
What is Fiat Wallet?
The Fiat wallet at Remitano is used to store your local currencies on the website, it will help to boost your trading experience. The trade will be completed instantly when you have sufficient local currencies on the website and also no need to wait for the seller to check his bank statement. Check out this video for the convenience of using the Remitano Fiat Wallet:
Currently, we are supporting Fiat Wallet for the Nigeria market (NGNR wallet), South African market (ZARR wallet), Malaysian wallet (MYRR wallet), and Kenya market (KESR wallet).
How do you withdraw from fiat wallets? (NGNR/MYRR/ZARR/KESR)
On the web version
Step 1. Choose Withdraw button at NGNR/MYRR/ZARR/KESR wallet (based on your current local currency)
Step 2. Enter some information as below:
1. Input the fiat amount (NGNR/ ZARR/KESR/MYRR) that you want to withdraw
2. Choose Select method-> Withdraw to your bank/Withdraw to e-wallet-> Click on Add New bank account (If you do not have bank details before)
3. Saved account -> Input full information that includes Bank name, Bank account name and Bank account number -> Then click on the Continue button
4. Finally, please click on the Confirm button
Step 3. Please input the Authenticator code to confirm this action (if you have already activated Authenticator before)
Step 4. Confirm payment
Wait for the fiat partner to transfer money into your bank account. When you receive money, click on [I have received payment] to release NGNR for the fiat partner.
On the app version
Step 1. Choose Withdraw button at NGNR/MYRR/ZARR/KESR wallet (based on your current local currency)
Step 2 . Enter some information as below:
Input the fiat amount (NGNR/ ZARR/KESR/MYRR) that you want to withdraw
Choose Select method-> Withdraw to your bank/Withdraw to e-wallet-> Click on Add New bank account (If you do not have bank detail before)/ Saved account -> Input full information that include Bank name, Bank account name and Bank account number -> Then click on Continue button
Finally, please click on the Confirm button
Step 3. Please input the Authenticator code to confirm this action (if you already activated Authenticator before)
Step 4. Confirm payment
Wait for the fiat partner to transfer money into your bank account. When you receive money, click on [I have received payment] to release NGNR for the fiat partner.
Thank you!